Privacy Policy

Welcome to the high-value generative artificial intelligence platform of STARUNION SPACE INTERNATIONAL LIMITED. (“STARUNION” or “we”). We attach great importance to protecting the personal data of our users (“you”). When you register for, log in to and use the services (the “Services”) offered through https://www.starunion.net (the “Platform”), we will collect and store the relevant information in accordance with this policy.

Through this Privacy Policy we wish to explain how we handle your personal data. Before you begin using our Services, please read and understand this Policy carefully, and make sure you fully understand and agree to it before continuing. If you do not agree with this Privacy Policy, you should stop using the Services. Your election to use the Services will be deemed your acceptance and confirmation that we may handle your information in accordance with this Privacy Policy.

Amendments

In order to provide you with better services, our Platform and Services will be updated and adjusted from time to time. We will also revise this Privacy Policy in a timely manner. Any such revisions form part of this Privacy Policy and have the same legal effect.

After this Privacy Policy is updated, we will publish the updated version on the Platform and use our best efforts to notify you by website announcement or other commercially reasonable means, so that you are made aware of the latest version of this Privacy Policy in good time. For material changes, we will provide a more prominent notice (including but not limited to email, SMS, system message or a special reminder on the page you are browsing) explaining the specific changes to the Privacy Policy. Your continued access to or use of our Services after such notice has been given and the revised Privacy Policy has taken effect constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have any specific questions or concerns about this Privacy Policy, or any query or complaint about how your personal data is collected, used, disclosed and/or processed by us, please contact us at STARUNIONSPACE@Gmail.com.

Overview

This Privacy Policy will help you understand:

• Definitions
• How we collect and use your personal data
• Interaction Data
• Use of cookies and similar technologies
• How we share your personal data
• Third-party links and collection of personal data by third parties
• How we retain your personal data
• Your rights and choices regarding personal data
• Protection of personal data
• Accuracy of personal data
• No third-party rights of enforcement

1. Definitions

1.1 In this Privacy Policy, the following words and expressions shall have the following meanings respectively:

“Data Protection Laws” means all applicable laws and regulations in any jurisdiction relating to the collection, disclosure, use and/or processing of personal data.

1.2 Any capitalised term not defined herein shall have the meaning given to it in this Privacy Policy.

2. How We Collect and Use Your Personal Data

When you access our Services, we may collect and use the following personal data about you for the following purposes:

2.1 Information provided by you

a. Registering for and logging in to a Platform account. You need to register for and log in to the Platform through a third-party platform account. If you log in to the Platform using an account of another platform, you authorise us to obtain the relevant information of your account on that other platform, such as account/profile information from third-party platforms such as [Google and GitHub] (including but not limited to your name, avatar and other information you have authorised).

b. Subscribing to and purchasing Services. When you make a purchase on our Platform or subscribe to a paid service, we will collect data and information relating to your purchase (such data may come directly from you, or from our partner third-party payment service providers (such as Stripe)) in order to verify and process your transaction. This may include [your credit card information, bank account information, bank statements, billing address, payments and orders between us, and details of other services you have purchased through the Platform].

c. Surveys and online activities. When you take part in a survey or lucky-draw activity on our Platform, we may retain your account ID, name, address, mobile number, job title and information about your use of the Services. This information will be used to contact you, verify your identity and provide rewards (if applicable) in accordance with the rules of the particular activity.

2.2 Information we collect automatically

a. Security and operation of the Services. In order to maintain the secure and stable operation of the Services, to protect you, other users or the public from loss of legitimate interests, to ensure the proper functioning and operational security of the Services, and to guard against the risk of network attacks and intrusions, we will collect the information necessary to ensure the proper functioning and network security of the Services. Such information includes but is not limited to device information (such as resolution, time zone and language), information about the method and type of network access, and web browsing records.

b. Service improvement. In order to improve the user experience and ensure safe use, we may record network log information, together with frequency of use, crash data, usage scenarios and related performance data. This information will be used to optimise the service experience and improve product quality.

c. Troubleshooting. We may collect records of user enquiries, fault reports and the troubleshooting process arising during your use of our Platform and related Services (such as communication or call records). This information will be used to respond to your requests for assistance promptly and to improve service quality.

d. Notifications and marketing information. We may send you commercial information about services, features or activities that may be of interest to you by SMS or telephone. If you do not wish to receive such information, you may unsubscribe by SMS or email, or contact us directly to unsubscribe.

2.3 Information we collect from third parties

In order to provide you with better, more optimised and more personalised services, or to provide services jointly, or to detect fraudulent information, our affiliates and partners may share your information with us as required by law, under an agreement with you, or with your consent. We will act in accordance with the relevant laws and regulations, adopt industry-standard methods where required for identity-verification functions, and use our best efforts to protect the security of your personal data.

3. Interaction Data

Data generated or processed through the services provided on this Platform (excluding Third-Party Services), including but not limited to data input, fed back, modified, processed, stored, uploaded, downloaded, distributed or otherwise handled in connection with open-source models, third-party websites, software, applications or services, constitutes your business and customer data (“Interaction Data”).

You understand and agree that you are responsible for storing the Interaction Data according to your own needs. We provide data storage services only to the extent required by the relevant laws and regulations or the rules of a specific service. You further understand and agree that, unless otherwise provided by laws, regulations or service rules, we are under no obligation to store your Interaction Data and accept no liability for your data-storage efforts or their outcome.

Where the Interaction Data contains personal data, as a neutral technical service provider we will process the Interaction Data strictly in accordance with your instructions. You shall perform the obligations relating to the processing of personal data contained in the Interaction Data under the relevant laws.

4. Use of Cookies and Similar Technologies

Cookies and similar technologies are common and widely used on the internet. When you use our Platform, we may use such technologies to send one or more cookies or anonymous identifiers to your device in order to collect and store your account information, search history and login status. Cookies and similar technologies can help you skip the steps and processes of repeatedly filling in account information and entering search content. They also help us improve service efficiency and increase login and response speed.

You may accept or refuse cookies by changing your browser settings. Please note, however, that if you disable cookies you may not be able to enjoy the best service experience, and the availability of certain features may be affected.

5. How We Share Your Personal Data

5.1 You acknowledge and agree that the personal data you provide to us may be disclosed and/or transferred to the third parties below, and that those third parties may use or process that personal data within or outside Hong Kong for the purposes set out above or for other purposes permitted or required by law:

a. Our affiliates. We may share your personal data with our affiliates in order to provide the Services to you.

b. Service providers. We engage third-party service providers to operate and maintain our Services, store data and provide related services. We may share your personal data with these service providers so that you can access and use our applications and Services. For example:

i. Third-party payment service providers: we use third-party payment service providers such as [Stripe] to process your payments.

ii. Customer service: we use third-party customer service organisations to handle your complaints and suggestions promptly.

iii. Data analytics service providers: we use data analytics service providers to analyse how the Services are used and to improve the user experience.

c. Government and regulatory authorities. We may share your personal data with third parties, including law enforcement agencies and government or regulatory authorities within or outside Hong Kong, where required by applicable law (including in response to valid legal process such as a search warrant or court order), where connected with our Services, or where we have another legitimate interest in doing so.

d. Buyers or successors of our business. In the event of a merger, reorganisation, dissolution or other transfer of title or other assignment, we may share your personal data with any buyer or successor.

e. Our advisers, including auditors and lawyers. In the course of seeking professional advice, we may share or disclose your personal information to our advisers.

6. Third-Party Links and Collection of Personal Data by Third Parties

6.1 The Platform may from time to time contain links to websites of our affiliates, advertisers or other third parties (“Third-Party Websites”). Certain features and functions within our Services (such as payment functions) may be provided by third parties (such as payment service providers) (such features and functions being “Third-Party Services”). Third-Party Websites and Third-Party Services are operated by third parties (“Third-Party Service Providers”). When you access or use such Third-Party Services, or click a link to a Third-Party Website, your personal data may be collected directly by those Third-Party Service Providers.

6.2 As these Third-Party Websites and Third-Party Services are not owned or operated by us, we accept no responsibility or liability for those Third-Party Websites and Third-Party Services, or for the collection of your personal data by Third-Party Service Providers. Your access to those Third-Party Websites and Third-Party Services, and your provision of personal data to those Third-Party Service Providers, is entirely at your own risk. Before providing any personal data to those Third-Party Service Providers, please review carefully the privacy policies applicable to such Third-Party Websites and Third-Party Services.

6.3 By accessing or using Third-Party Websites and/or Third-Party Services, or by providing your personal data to Third-Party Service Providers, you acknowledge and agree that:

a. you have read and understood the privacy policies of those Third-Party Service Providers, and consent to the collection, use, disclosure and/or processing of your personal data by those Third-Party Service Providers in accordance with their privacy policies;

b. we do not control such Third-Party Service Providers, and the manner and purposes of the collection, use, disclosure and/or processing of personal data are determined entirely by those Third-Party Service Providers as data controllers (as defined under the applicable Data Protection Laws); and

c. to the maximum extent permitted by law, we accept no liability for any liability, loss or damage that you may suffer arising out of your use of any Third-Party Website and/or Third-Party Service, or the collection, use, disclosure and/or processing of your personal data by any Third-Party Service Provider.

7. How We Retain Your Personal Data

We may retain your personal data for as long as is necessary to fulfil the purpose for which it was collected, or as required or permitted by applicable law.

Once it is reasonable to conclude that retention no longer serves the purpose for which the personal data was collected, and is no longer necessary for any legal or business purpose, we will cease to retain your personal data or remove the means by which it can be associated with you.

8. Your Rights and Choices Regarding Personal Data

8.1 Withdrawal of consent

a. You may withdraw your consent and request that we cease collecting, using, disclosing and/or processing your personal data for any or all of the purposes set out above by submitting a request by email to the contact details set out above.

b. Upon receipt of your written request to withdraw consent, we may require a reasonable period of time to process and respond to your request.

c. While we respect your decision to withdraw consent, please note that depending on the nature and scope of your request we may no longer be able to continue providing you with access to the Services. In such a case, we will inform you before completing the processing of your request.

d. Please note that withdrawal of consent does not affect our right to continue collecting, using, disclosing or processing your personal data where such collection, use, disclosure and processing without consent is permitted or required by applicable law.

8.2 Access to and correction of your personal data

a. If you wish to make

i. an access request, for a copy of the personal data we hold about you, or for information about the ways in which we have used or disclosed your personal data within one year before the date of the request; or

ii. a correction request, to correct or update any personal information we hold about you,

you may submit your request to us by email at STARUNIONSPACE@Gmail.com; please refer to the contact details set out above.

b. Please note that a reasonable fee may be charged for an access request. If so, we will inform you of the fee before processing your request.

c. We will respond to your request as soon as possible. If we are unable to respond to your request within thirty (30) days of receiving it, we will notify you in writing within thirty (30) days of the time by which we will be able to respond. Where we are unable to provide you with any personal data or to make the correction you have requested, we will generally inform you of the reasons why we are unable to do so (unless not required to do so under applicable law).

9. Protection of Personal Data

9.1 We will take appropriate administrative, physical and technical measures to protect your personal data against unauthorised access, collection, use, disclosure, copying, modification, destruction or similar risks, and against the loss of any storage medium or device on which personal data is stored.

9.2 You should, however, be aware that no method of transmission over the internet or method of electronic storage is completely secure. While security cannot be guaranteed, we are committed to protecting the security of your personal data and continually review and strengthen our security measures.

10. Accuracy of Personal Data

10.1 When providing personal data to us, you should ensure that such personal data is accurate. You should also review your personal data from time to time and inform us when your personal data changes or is updated, so as to ensure that we do not hold any inaccurate personal information.

10.2 You may review and update your personal data at any time by logging in to your account.

11. No Third-Party Rights of Enforcement

11.1 A person who is not a party to this Privacy Policy has no right to enforce any of its terms.